1.For you inquiry ,pls contact us or leave a message to us with your car
1. What model and year is your car?
2. Please take a picture of the speaker cover on the top of the dashboard for me.
3. Is there an ambient light inside the car?
4. Is your ambient light from the original car factory? Or buy in the aftermarket?
5. If your ambient light is purchased on the aftermarket. I suggest you tell me the time of purchase.
2.Buyer need to pay tax ,for one unit we declare 158USD ,then buyer can pay less tax .
3.Brazail customer please tell me you Tax No.(CNPJ No. or CPF No.),if choose
DHL or Fedex
4.Russia customer please select EMS and offer the receiver ‘s Full name
5.India and Saudi Arabia ,please provide you ID number ,for shippign it is a must
6.We can not send to PO BOX address ,kindly send us full address .
For wholesle client,welcome to conctact my skype:jery198903yy or my wechat:8618926552003
Read Before Placing Order:
1) Usually we'll confirm with you some inportant information before shipment, please reply us in time, otherwise we'll not responsible for the shipment delay or shipping to wrong place.
2) If you have anything special to remind us, like goods declare value, or certificate needed, or package requirment, or color etc, pls leave message while placing order.
3) Pease check goods is well packed & No Damage before signing with Courier
4)please confirm the player position height of your car,If you still not sure about it,
You can tell us your car model with produce year,The photo of your original car dashboard(You can also check the car dashboad photos in our list and confirm
if it is the same as yours)
5)Price not inluding remote area,if remote area will be added 30USD ,thanks a lot
for your understanding
1.Usually proess orders in the next 24 hours after full payment ,it is better
you’ll check emails during this time if we have other information need from you
2.We unable to delivery to PO Box &please do provide mobile phone number
3.Please make sure the address provide on Aliexpress is correct and enough
for you to receive goods
4.Brazail customer please tell me you Tax No.(CNPJ No. or CPF No.),if choose
DHL or Fedex
5.Russia customer please select EMS and offer the receiver ‘s Full name
6.India and Saudi Arabia ,please provide you ID number ,for shippign it is a must
Standard items can be shipped within 3 business days after payment and order confirmed. Please provide the right post code and valid phone no. to avoid delay.
1) Can ship by DHL, FedEx, UPS, EMS, ARMX, ExEup, E-package, Post Air Mail Service etc --- we choose the most economic way among them for you.
2) If buyer need the parcel to be delivered by certain courier for easy customs clearance, please email us.
3) We do not ship to APO/FPO, P.O BOX addresses.
4) Remote area fee excluded, for addresses located in the remote areas on DHL/UPS/FedEx website, will be charged an extra cost around US$30.
5) On Way Time (for reference only)
Shenzhen Ouchuangbo Electronic CO.,LTD is a High and new technology
company Specializing in designing, developing, manufacturing and
marketing of Car audio & video also provide OEM and ODM serve.
Our products including entertainment system for special & universal
car DVD series, in-dash single din and double din series also other
related accessories for car audio service.
1.Does this car DVD fit my car?
Our engineer will help you get the answer. However he need some messages from you.
please answer below questions and leave message to us after order, we will reply you
in 24 hours.thank you very much.
a.The photo of your car's original dashboard to us please.
Which brand of your car ?
b.which year of your car produce(not time of buy) ?
c.Does your car have original digital amplifier?
(Generally if your car have amplifier box under your co-driver seat or you can find
subwoofer in your car trunk/boot, we can sure that your car have digital amplifier.)
2.Can it be shipped to my country?
We can ship items 98% countries in the world. if your country can ot select on the
aliexpress , pls talk to us .
3.How long does it take to arrive?
Generally speaking we will arrange the shipment in 1-2 business days once the
payment is confirmed, and we cooperate with DHL(5-7days), and EMS
(13-20days) for delivery time
4.Do I need to pay custom duties?
we do not pay any of fee the Tax .and The price on aliexpress does
not include customs tax and fee if happens, any customs tax and
fee caused by this, buyer should pay it by himself, if you do not
agree, please do not buy to avoid troubles . The custom duties
are charged by importing countries. Though we can not
control this, we will help you to declare a lower value at
customs. Therefore, most of our customers do not need to
pay custom duties or just pay few. If you have special requirements
for declared value, please explain to us when you place orders
We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days of you receiving them, for any reason.
A full refund will be given if items are returned in their original condition.
Merchandise which is damaged or missing components is not refundable.
Buyers are responsible for come and return shipping with proper packaging.
On receiving items, we will refund you immediately.
1)We provide 3 days replacement and 12 months maintenance warranties. Items can be replaced during the first month or maintained for the first year.
2)Buyers are responsible for the come and return shipping fees for warranty items.(In most cases, buyer will only have to return the problem components rather than the entire package.).
3)Before returning items, please make sure you get our (the seller’s) return address, and write “gift” on the delivery detail sheet. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them as soon as